Effective Date: August 1, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website elevatewithkarim.com (the “Site”) and any digital marketing services provided by Elevate With Karim (“we,” “us,” or “our”) to small businesses (the “Services”). By accessing the Site, submitting an inquiry, booking a call, or engaging our Services, you (“you,” “Client,” or “user”) agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.
Where these Terms conflict with a separately signed proposal, statement of work, or service agreement between you and us, the signed agreement controls for that engagement.
Who We Are
Business name: Elevate With Karim
Contact email: karim@elevatewithkarim.com
Address: Hosni Mubarak Street, Zahraa Nasr City, Cairo, Egypt
Website: elevatewithkarim.com
Services Described
We provide digital marketing services aimed at small businesses, which may include (depending on the specific engagement) strategy development, website design and build, content creation, campaign management, and related consulting services (collectively, the “Services”). The exact scope, deliverables, timeline, and fees for any specific engagement will be described in a proposal, quote, statement of work, or written agreement provided to you before work begins (“Engagement Terms”). In the event of any conflict between the Site’s general service descriptions and your specific Engagement Terms, the Engagement Terms control.
We reserve the right to refuse, limit, or decline to provide Services to any prospective client at our sole discretion, including where a project falls outside our expertise or capacity.
Use of the Site
By using the Site, you agree that you will not:
- Use the Site for any unlawful purpose or in violation of any applicable local, national, or international law.
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems or databases.
- Copy, reproduce, distribute, or create derivative works from the Site’s content without our prior written consent.
- Introduce viruses, malware, or any other harmful code to the Site.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity, when submitting inquiries or booking calls.
We reserve the right to restrict or terminate your access to the Site at our discretion if we reasonably believe you have violated these Terms.
Bookings and Inquiries
Submitting a contact form or booking a discovery call does not, by itself, create a binding service agreement between you and us. A service engagement is only formed once both parties have agreed to written Engagement Terms (e.g., a signed proposal, statement of work, or invoice accepted for payment).
Discovery calls booked through our scheduling tool are offered as an initial, no-obligation conversation to assess project fit. We reserve the right to reschedule or cancel a scheduled call with reasonable notice.
Fees and Payment
Fees for Services are billed either as a fixed project fee, a recurring retainer, or a combination of both, as specified in your Engagement Terms. Unless otherwise agreed in writing:
- Invoices are due within the timeframe stated on the invoice (typically within 7–14 days of issue).
- For project-based work, a deposit may be required before work begins, with the remaining balance due upon or before delivery, as agreed per project.
- For retainer-based work, fees are billed on a recurring basis (e.g., monthly) in advance of the service period.
- Late payments may result in a pause of ongoing work until the outstanding balance is settled.
- All fees are quoted exclusive of any applicable taxes, which will be added where legally required.
Because scope, deposits, and payment schedules vary by project, the specific payment terms for your engagement will be confirmed in writing before work begins. Nothing in these general Terms should be read as guaranteeing a specific deposit percentage or payment schedule unless confirmed in your Engagement Terms.
Cancellations and Refunds
Cancellation and refund terms are handled on a case-by-case basis according to the nature and stage of each engagement, and will be addressed in your specific Engagement Terms where applicable. As a general principle:
- Work already performed, or time already reserved for your project, is generally non-refundable.
- Any deposit paid may be non-refundable once work has commenced, unless otherwise agreed in writing.
- If you wish to cancel an ongoing engagement, please provide written notice by email as early as possible so we can address outstanding work and fees fairly.
We reserve the right to pause or terminate an engagement if a client fails to provide necessary materials, feedback, or payment required to continue the work, after reasonable attempts to follow up.
Intellectual Property
Our Site Content
All content on the Site, including text, graphics, logos, and design elements (excluding client-supplied materials), is owned by Elevate With Karim or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written permission.
Deliverables and Client Ownership
Unless otherwise agreed in writing, upon full payment for a specific engagement, ownership of the final agreed-upon deliverables (e.g., final website files, final designs, final campaign materials) created specifically for the Client transfers to the Client. We retain the right to:
- Use general skills, know-how, and non-confidential methodologies developed during the engagement in future work for other clients.
- Showcase completed work in our portfolio and marketing materials (including case studies), unless the Client has requested confidentiality in writing.
Any third-party tools, templates, stock assets, plugins, or licensed software used in delivering the Services remain subject to their own respective licenses and are not owned by either party as a result of this engagement.
Confidentiality
We will treat any non-public business information you share with us in connection with a Services engagement as confidential, and will not disclose it to third parties except:
(a) as necessary to deliver the Services (e.g., to subcontractors bound by confidentiality obligations),
(b) as required by law, or
(c) with your consent. This obligation does not apply to information that is or becomes publicly available through no fault of ours.
Client Responsibilities
To enable us to deliver the Services effectively, you agree to:
- Provide timely access to necessary accounts, materials, content, and feedback.
- Ensure that any materials you provide (text, images, logos, etc.) do not infringe on any third party’s intellectual property or other rights.
- Respond to requests for approvals, feedback, or information within a reasonable time, as delays may affect project timelines.
We are not responsible for delays or shortcomings in the Services caused by your failure to provide necessary materials, access, feedback, or approvals in a timely manner.
Disclaimers
The Services are provided on an “as is” and “as available” basis. While we bring genuine expertise and effort to every engagement, digital marketing outcomes (e.g., traffic, leads, conversions, rankings, sales) depend on many factors outside our control, including market conditions, competitor activity, platform algorithm changes, and your own business execution. Accordingly:
- We do not guarantee any specific results, rankings, revenue, or business outcomes from our Services.
- Any past results, case studies, or examples shared on the Site or in proposals are illustrative of prior work and are not a guarantee of similar future results for your business.
- We are not responsible for the actions, policies, or algorithm changes of third-party platforms (e.g., Google, Meta, Mailchimp) that may affect campaign performance.
Limitation of Liability
To the fullest extent permitted by applicable law, Elevate With Karim shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Site or the Services, even if advised of the possibility of such damages.
To the fullest extent permitted by applicable law, our total aggregate liability arising out of or relating to any Services engagement shall not exceed the total fees paid by you to us for the specific engagement giving rise to the claim in the three (3) months preceding the event giving rise to liability.
Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law (e.g., liability for fraud or gross negligence, where such exclusion is not permitted).
Indemnification
You agree to indemnify and hold harmless Elevate With Karim, its owner, and any subcontractors from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms, (b) materials you provide that infringe on a third party’s rights, or (c) your misuse of the Services or deliverables.
Third-Party Tools and Links
The Site and our Services may involve or link to third-party tools and platforms (e.g., analytics, scheduling, email marketing, hosting, advertising platforms). We are not responsible for the content, policies, availability, or practices of third-party services, and your use of them may be subject to their own separate terms and privacy policies.
Termination
Either party may terminate an ongoing Services engagement in accordance with the notice period specified in the applicable Engagement Terms, or, where none is specified, with reasonable written notice. Upon termination, you remain responsible for payment of fees for work performed up to the effective date of termination.
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services shall first be addressed through good-faith negotiation between the parties. If unresolved, the dispute shall be subject to the exclusive jurisdiction of the competent courts of Cairo, Egypt, unless otherwise required by mandatory local law applicable to your jurisdiction (for example, certain consumer protection laws in your country of residence may grant you additional rights that cannot be waived).
Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. The “Effective Date” at the top of this page indicates when it was last revised. Continued use of the Site or engagement of Services after changes take effect constitutes acceptance of the revised Terms. Material changes affecting an active engagement will be communicated to you directly.
Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any signed Engagement Terms for a specific project, constitute the entire agreement between you and Elevate With Karim regarding your use of the Site and the Services, and supersede any prior agreements or understandings, whether written or oral, relating to the same subject matter.
Contact Us
If you have any questions about these Terms, please contact us:
Business: Elevate With Karim
Email: karim@elevatewithkarim.com
Address: Hosni Mubarak Street, Zahraa Nasr City, Cairo, Egypt
Website: elevatewithkarim.com